First & Second Level Services

Compliance Support at Every Level

From foundational audits to ongoing quality improvement, our services are structured to meet your agency wherever it is today.

Compliance Support at Every Level
First Level

Audit, Assess & Correct

A thorough review of your agency's documentation and operations, followed by a clear path to correction.

Employee File & Patient Chart Audit

A comprehensive review of your clinical and personnel records to surface gaps before a surveyor does.

  • Infection & incident logs
  • Emergency preparedness binder
  • On-call & complaint logs
  • Missed visits review
  • Volunteer hours tracking
  • Bereavement program compliance

Assessment of Potential Reimbursement Penalties

Quantify your financial exposure and protect revenue with a focused reimbursement risk assessment.

  • Deficiency identification
  • CAPS percentage evaluation
  • HIS submission compliance reports

Implementation of Corrective Actions

Turn findings into action with structured, survey-ready corrective plans.

  • Plan of Correction (POC)
  • Performance Improvement Plan (PIP)
  • Staff In-Service & Training
Second Level

Ongoing QAPI & Survey Readiness

Sustained quality improvement and accreditation preparedness on a quarterly cadence.

Quarterly QAPI

Structured quarterly Quality Assurance and Performance Improvement with measurable reporting.

  • Full improvement reports
  • Deficiency-specific corrections

Quarterly QAPI-Derived Plan-Of-Care

Custom action plans built directly from your QAPI findings.

  • Custom action plans
  • Performance Improvement Plans

Mock Surveys

Full-scale dry runs so your team walks into a real survey prepared and confident.

  • State Licensing readiness
  • CHAP Accreditation readiness
  • ACHC Accreditation readiness

Not Sure Where to Start?

Your initial consultation is always no-cost. We'll help you choose the right level of support.